Privacy policy

Your privacy is important to me, which is why I am committed to safeguarding it. This privacy policy explains how I use your data, what your rights are when it comes to the processing of your data, and how I use cookies on this website.

In this privacy policy, “I” or “me” refers to Claire Droppert, listed in the Dutch Chamber of Commerce (Kamer van Koophandel). If you have any questions regarding this privacy policy or the processing of your data, please contact me at info@claireonline.nl.

1. Your data

I may collect, store and/or process the following data about you: First and last name, Company name (if applicable), VAT number (if applicable), Shipping address, Invoice address, Email address, Telephone number, Invoice number and order details. I may collect one or more of these data by asking you to provide them, for example when you place an order via my website or when you subscribe to my newsletter. I will only use your data for the purposes listed below.

1.1 Delivering products and/or services
When you buy a product or service from me, I ask for your name, address, email address and other information required to fulfil your order, and to be able to contact you about your order should this be necessary

1.2 Invoicing and financial administration
When you buy a product or service from me, I will send you an invoice with your name, address, and order details. If you buy on behalf of a company, the invoice will also include your company name and VAT number. I keep invoices and related correspondence on your order in my administration for seven years, to comply with legal obligations.

1.3 Newsletter subscriptions
When you subscribe to my email newsletter, I will store your name and email address in my newsletter subscription list. Each newsletter contains a link that allows you to unsubscribe from my newsletter. You can also contact me at info@claireonline.nl to unsubscribe at any time. I will keep your name and email address until you unsubscribe, upon which I will remove them from my mailing list.

1.4 Inquiries and email correspondence
When you submit an inquiry via the contact form on this website, I ask for your name and email address. This allows me to contact you to follow up on your inquiry. You may also contact me via email. I will keep emails for a maximum period of five years.

1.5 Commenting on blog posts
When you leave a comment on my blog, you will be asked to provide your name and email address. This enables me to respond to your comment in a personal way, and allows you to receive notifications of responses if you choose to. Only your name will be visible above the comment – not your email address. You can always request me to delete your comment.

2. Third parties

For the purposes listed above, your data may be processed by one or more of the following third parties, in accordance with their privacy policies. MailChimp: to process newsletter subscriptions and send out newsletters. I will never share your data with third parties for marketing purposes.

3. Your rights

You have rights when you share your data with me. I have summarized them for you below. Please consult the relevant laws and guidance from regulatory authorities for more details. If you would like to exercise any of these rights, please contact me at info@claireonline.nl.

3.1 Access
You have the right to know which data about you I hold.

3.2 Rectification
You have the right to request rectification of the data I hold about you, for example, because they are no longer up to date.

3.3 Erasure
You have the right to request the erasure of your data. Please note that there are exclusions to this right, for example when I am required to keep data to meet legal obligations.

3.4 Restricting processing
You have the right to request restrictions in the ways I process your data, for example, because they are no longer correct or because they are no longer needed for the purpose for which you submitted them.

3.5 Objecting to processing
You have the right to object to my processing of your personal data. If you object to me using your personal data for direct marketing, I will no longer use your data for this purpose.

3.6 Data portability
You have the right to request your data in a structured form that can be submitted to other providers.

3.7 Withdrawing consent
You have the right to request withdrawing consent for use of your data for a purpose that you previously agreed to. Note that this may compromise my ability to deliver the products or services you previously ordered from me.

3.8 Filing a complaint with regulatory authorities
If you have a complaint about the way I have handled your data, please be informed that you can file a complaint with a supervisory authority responsible for data protection.

4. Cookies
When you are browsing this website, it may send one or more cookies to your computer that uniquely identify your browser, and which may convey information about how you use this website – such as length of visit, page views and click paths through this website. I use Google Analytics to track and analyze such information. I do this to better understand how visitors like you use my website – in an aggregated, non-personally identifying way. This allows me to optimize this website and my services for the best possible experience.. You can customize your cookie preferences or delete cookies via your web browser. If you delete this website’s cookies, you will still be able to browse this website and make purchases from it, but you may limit your ability to personalize your next visit.

5. Security
To ensure the secure processing of personal data, this website uses Secure Sockets Layer (SSL) technology – which you can tell by the “https” prefix that should be visible in the web address field of your web browser. SSL technology is designed to encrypt your data, preventing unauthorized parties from viewing it.

6. Amendments to this policy
I may update this privacy policy from time to time by publishing a new version on this website. If you have subscribed to my newsletter, I will notify you of significant changes to this policy by email before they go into effect.

7. Contact
If you have any questions regarding this privacy policy or the way I process your data, please contact me at info@claireonline.nl.

This privacy policy was last updated on 17 October 2022.